Opportunities for AI in Telecommunication

The Telecom sector has seen revolutionary changes in the last decade from a service provider of basic telephone voice, SMS service to being the epicentre of technological growth linking smartphone, broadband, and IoT together. With this evolution, the industry has generated huge datasets and makes telecom a favourable arena to adopt AI. Telcos have been harnessing the power of AI to process and analyze these massive volumes of data to extract actionable insights and provide a better customer experience, improve operations, and increase revenue through new products and services.

In this eBook, you will learn about areas in telecommunication where AI can make a huge impact:

• Network operations and management
• Predictive analytics
• Combating frauds
• Cyber-Security
• Virtual Assistants
• Marketing
• Robotic Process Automation (RPA)